FAQ
Indyzen Outsourcing FAQs

Basic "how tos" of BTS

1) How to recover my password?

To recover your password, click the Forgot Password link below the login button on the home /main page. Enter your email address in the Enter Your Email Address field and click the Email my Password button to receive your password in your email.

2) How to change my password?

To change your password, click the Change Password link on the welcome page and fill the relevant fields and click Change Password button to update your new password.

3) How to customize my bug report?

To customize your bug report, click the Customize link on the welcome page and you will be taken to Customize Bug View Report page. Select a field(s) from the list of Available fields and click Add button to add it to the Selected fields list. To remove a field, select the relevant field and hit Remove button to remove it. After you are done, click Save button to update the changes.

4) How to create a new user?

This option is available to Administrator(s) and user(s) who are given this privilege only. To create a new user, use the link Create New User on the Welcome page and you will be taken to "Add New User" page. On this page, fill in the relevant fields and click Save & Continue button to save and continue to create another user or click Save & Back button to save and return to the previous page.

Or click Admin tab and then click Users link and you will be taken to the User List page. On this page click the Add New User button, and the rest of the process is as said above.

5) How to create a new report?

To create a new report, click the Create New Report link on the homepage/welcome page. You will be taken to New Report page where you can fill in the relevant fields. After you are done, click Preview button to preview the report or click Save button to save the report. To reset the fields, click Reset button.

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Other FAQs in BTS...

Bugs Tab
Filters Tab
Reports Tab
Timesheets Tab

More FAQs...

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